Ethics And Security

The CAPSTONE PLAN is an online counseling service. It involves the communication of personal information in cyberspace. Once you as a client send some information, you have given up total control of it. It is not possible for either you or the coach/counselor to ensure total security of a transmission or reception. Therefore it is imperative that both take steps to minimize faults and errors, in order to avoid security exploitation by outsiders.

The quality of security protection depends to considerable extent on steps taken, which can range from most to least stringent forms of protection. To protect transmissions wholly would require a system involving costly encryption; at the other extreme the system could include no safeguards at all. Capstone Careers urges you to accept a moderate system to minimize the vulnerability of transmissions while reducing costs. Regretfully, if you cannot accept this condition of security as adequate protection. or cannot participate in ensuring that it works, it will not be possible to assist you as a client.

The Capstone Plan: Security

On our part: The PLAN WILL NOT

share with external entities without your consent any information collected about you
share the information stored in our database. It is for the use of the coach/counselor and will not be disseminated outside the PLAN without your permission;
contact you to ask for your password. Please report to the coach/counselor any violation of this rule;
request from you a confirmation of any transaction between you and the PLAN;
continue an interaction if there is any question of the authenticity of the sender; and
maintain adequately and protect, any information you provide to the PLAN. UNDER NO CIRCUMSTANCES ARE YOU TO SEND CREDIT-CARD INFORMATION TO THE PLAN. Please use the pay system in effect.

On our part: You DO NOT

give, or lend, your password for the PLAN to any one;
create a password that is easy to guess, can be found in a standard dictionary, is a common word, is the name of a week or a month. The PLAN requires that you construct a password containing both letters and numbers;
send any information that, if intercepted by an outsider, could prove harmful to yourself. You are to send only what relates in a reasonable manner to your career.

The Capstone Plan: Confidentiality

You have the right to:

receive an explanation of the services to be offered, your time commitments, fee and billing policy prior to receipt of services;
have all that you share treated confidentially and be informed of any state laws placing limitations on confidentiality in the counseling relationship;
ask questions about the counseling techniques and strategies, as well as about your progress;
participate in setting goals and evaluating progress toward meeting them;
be informed of how to contact your coach/counselor in an emergency situation;
contact the National Career Development Association if you have doubts or complaints relative to services delivered;
be informed of your coach/counselor's qualifications.

You need to:

pay your fees in accordance with the schedule established;
help plan your goals;
follow through with agreed upon goals;
keep your coach/counselor informed of your progress toward meeting your goals.